SHIPPING & RETURNS

Shipping Policy

Unless otherwise requested, all orders are shipped USPS priority shipping at $8.50. Delivery times provided are estimates from USPS, based on shipping service selected, and are not guaranteed.  Shipping details, and expected arrival dates, are communicated via email once an item is shipped.  Each package will be insured for the full retail price of its contents.  I am not responsible for items reported as not delivered if USPS tracking shows it has been delivered.  Signature confirmation is not required unless the buyer requests it. If you would like this service, please contact me for rates. 

USPS Priority Mail International starts at $32.00.  Please email me at chrissyliujewelry@gmail.com to discuss specific rates.  Customers are responsible for any customs or duty fees associated with the order.

Return Policy

What is your return policy?  

 

I want you to love your new jewelry.  If for any reason you are not completely satisfied with your purchase, you may return or exchange within 7 days of the delivery date.  Items must be returned in their original condition with the original packaging.  In order to initiate a return or exchange, you must first email chrissyliujewelry@gmail.com.   Chrissy Liu Jewelry is not responsible for any items lost or damaged during transit.  Custom orders are FINAL SALE.

Resizing is not available at this time.  I recommend going to a local jeweler to have an accurate ring size measurement taken.  I am also able to send you a complimentary ring sizer.  Please email chrissyliujewelry@gmail.com.  

No warranties are offered.